Lisa & Team balanced serious information with a sense of humor, which helped us deal with stressful decisions!
Lisa & Team responded to emails and phone calls quickly. Kept the process moving and kept us up to date on timelines. Followed up with us and reached out when they needed something from us. Kept both parties informed with updates throughout the closing process.
Thank you to the Lisa Wells Team in guiding me through my new home purchase. Jennie was great explaining the mortgage and locked in the best rate for me. Kourtnie kept me on time and informed with her emails and Lisa's video's were spot on. They made the process seamless!
I've received your emails and voicemails this week as well as the cookie tin which, against all odds, found its way to my desk here at work. Melissa and I are all set for tomorrow morning's closing and I wanted to thank each of for your help and guidance. Your obvious dedication to customer service and transparency have been wonderfully reassuring through each stage of our home-buying process. Thank you so much for your hard work. My family is looking forward to closing this sale and settling into our new home.
“Very responsive team, went above and beyond to work with me and title company on easement issue.”
“Great communication, we always knew where we were at in the process”
“Went above and beyond, very good people plus a great team.”
“Everyone was very professional, quick to respond to our questions, and a pleasure to work with”
“Thank you to you and your team for all your hard work on the 25th Avenue file that we closed on today. It was a pleasure working with you and I will look forward to crossing paths again in the near future.”
“True professionals! Not too shabby at loans either... Top notch service and closings on time!”
“I have worked with Lisa a number of times and have found her to be highly professional and timely in her work. I have always been completely satisfied with her work and would highly recommend her for your corporate and personal financial needs.”
“I have entrusted Lisa with numerous clients throughout the years. In every instance, Lisa and her team have accomplished the very best products, competitive rates, timely processing, and innovative solutions in a challenging market. Their communication throughout the loan process is superior from what I have experienced with other loan officers. In comparison to her competition, Lisa and her team rise high above in every aspect of the business.”
“In a market where fewer and fewer mortgage companies have what it takes to succeed and deliver top drawer service, finding Lisa and her company, was a godsend. They offer the flexibility of a small company (quick turnaround time, in house underwriting, immediate answers from the top, a can do attitude from their appraisers) with the advantages of a big one (the resources of a major regional bank, variety of loan products to sell). Lisa's professional manner makes it a delight to refer our clients to her.”
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All loans subject to underwriting approval. Certain restrictions apply. Call for details. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. Certificate of Eligibility required for VA loans. This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site. NMLS3029 NMLS1640418 NMLS460442 (www.nmlsconsumeraccess.org).
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